- What payment methods do you accept?
- We accept credit card and SEPA (Single Euro Payments Area) as payment methods.
- Can I cancel my subscription on a monthly or yearly basis?
- Absolutely! You have the flexibility to cancel your subscription on a monthly or yearly basis, depending on your preferred billing cycle.
- Are there any benefits to choosing a yearly subscription over a monthly one?
- Yes, indeed! By opting for a yearly subscription, you can enjoy a slightly lower price compared to the monthly plan, making it a cost-effective choice for long-term usage.
- What happens if I exceed my monthly credits?
- If you exceed your monthly credits, you have two options. You can either choose to upgrade your plan to accommodate your increased usage, or you can continue using the service with watermarks on your generated content.
- Will my API key still work if I exceed my monthly credits?
- Absolutely! Regardless of whether you exceed your monthly credits or choose to continue with watermarked content, your API key will continue to work seamlessly.
- How can I cancel my subscription or request a refund?
- To cancel your subscription or discuss refund options, simply connect with our customer support team at customers@pdfdesignapi.com. We'll be happy to assist you.
- Can I test the API without spending credits or making a payment?
- Certainly! You can test out our API without incurring any charges or making payments. Simply enable the test mode, and your generated content will include watermarks. This allows you to explore the capabilities of our API without any financial commitment.
- What happens if I need more credits than the highest available plan offers?
- If you require a higher credit limit than our highest available plan offers, please contact our customer support team at customers@pdfdesignapi.com. We'll be happy to discuss custom options tailored to your specific needs.
- What happens if I want to upgrade or downgrade my subscription?
- We understand that your needs may change over time. You can easily upgrade or downgrade your subscription at any time through your account settings. The changes will take effect immediately.